Shipping policy

Last updated: 16/02/2026

Thank you for shopping with us. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–3 business days.

During peak seasons, holidays, or high demand periods, processing times may extend to up to 7 business days.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated delivery time depends on your location:

Please note that delivery times are estimates and may vary due to:

We are not responsible for delays caused by carriers or customs once the package has been dispatched.

Tracking numbers are provided once your order has been shipped.

Please allow 1–5 business days for tracking updates to appear in the carrier’s system.

If your tracking has not updated after 10 business days, please contact us.

International orders may be subject to customs duties and taxes determined by your country.

These charges, if applicable, are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided and the order has already been processed or shipped, we cannot guarantee changes or refunds.

If a package is returned due to an incorrect address, reshipping costs will be the responsibility of the customer.

If your order is marked as delivered but you have not received it, please:

We are not responsible for stolen packages after confirmed delivery by the carrier.

If a package is confirmed lost in transit, we will offer a replacement or refund after carrier verification.

If you have any questions regarding shipping, please contact us at:

helpburstcam@gmail.com